Office 365 Business Outlook Setup: A Step-by-Step Guide

Are you having trouble setting up your Outlook application with your Office 365 account? This article will walk you through a simple and automatic configuration process for Windows 11.

To start, it's essential to understand why adding your Office 365 account as a work account is beneficial. By doing so, you can easily log in to Office 365 on your Windows 10 or Windows-11 computer, making it faster and more convenient to access your email and other Microsoft services.

When setting up Outlook, make sure the 'From' email (found in HESK settings > General tab) is set to your SMTP email address. Additionally, ensure that the 'From' name is not set to an email address. This is crucial as Microsoft security policies will reject sending emails if the From name is an email address.

If you encounter issues with your Office 365 account, it's likely due to incorrect username or password settings. Double-check both the username and password, ensuring they are case-sensitive. If you're still experiencing problems, try testing your connection to Office365 server using IMAP protocol instead.

To do this, enter the following details:

* 'From' name in HESK settings (General tab) is NOT set to an email address

* 'From' email in HESK settings (General tab) is set to your Office365 email address

For sending emails using Office365 server, follow these steps:

* Ensure that required ports (587, 995 and/or 993) are not blocked on your server in the firewall.

* Contact your hosting company to verify this and ask them to unblock the necessary ports for TCP connections.

Finally, testing the connection may take some time. However, by following these simple steps, you'll be able to successfully set up your Office 365 Business Outlook account and start using it efficiently.

Office 365 business outlook setup